Four Days in Vegas

Jonna and I took our first “away” vacation in about three years this week. It was also the first away vacation without the kids. We decided to head out to Las Vegas since she had never been there and I had never been there with her. We had also decided that while we would take our two digital cameras, we would go without any laptops so that we could ensure no distractions from each other. We would fill the cameras with as many pictures as would fit and upload them when we got home.

The Trip Out

This trip was also the first time that I had flown US Airways. Big mistake in my opinion. We left at about 10a for a 4:00 flight, so that we could make sure to get into long term parking, through baggage check and security and to the gate in time to be at the plane about 2 hours early.

Security, I have to say, was much less hassle without a laptop around. Once we had checked our luggage all we really had was our camera bags and we got through security pretty quickly.

We sat at the designated gate for about 3 hours. About 1/2 hour before boarding, Jonna noticed that “Las Vegas” was not posted at the gate and we quickly realized that they had changed the gate on us – no announcement, no nothing. Next was a mad scramble to find the flight boards so we could figure out exactly which gate we were supposed to be at. Apparently there were quite a few people who ran into this problem (mostly those of us who had checked in extra early) as we later found in line on the way back.

Crabby Ron By the time we actually got on the plane, we sat another hour before we actually took off. I’ll tell you a great recipe for an unpleasant trip for a non-smoking wife. Take your chain-smoking husband on a three hour flight that takes 3-4 hours in the airport and another hour sitting on the runway. I wound up being so irritable that Jonna felt compelled to pull out the camera and take a picture. It wasn’t a fun time for me but she took it all in stride (and was actually a little amused).

But it did get better. We touched down in Las Vegas 3 hours and 26 minutes later and headed for the baggage claim and took the shuttle off to the Mirage, where we would be staying for the next four days.

Day 1

On Monday morning, we woke up extra early, strapped on the cameras and headed down towards the far end of the strip. The strip looks small until you pound the pavement for five hours or so. For someone as out of shape as I am, this is not a good idea. My legs were so cramped by the end of the first day that I had a hard time even moving without my legs tightening in pain. We got a lot of great pictures the first day, but it wouldn’t be until today, well after we got home, that I could walk without wincing.

For some reason, the Venetian was something that every time I walked by I had to take a picture of it. I think it was because it looked like a huge computer tower, and I was without my laptop – but I’m not sure. All I know is that every time we walked by, I felt like I hadn’t gotten a good picture and had to take one more – just in case.

Obsessive-compulsive behavior at its finest.

Day 2

On Tuesday, we decided to hit Madame Tussauds Wax Museum. I enjoyed all of this except one part. They had some horror movie exhibit that we decided to go into, thinking that it would be wax figures of horror movie killers (you know, Jason, Freddie and the like). They made a really big deal out of the fact that no pictures could be taken in this section so we thought that we would definitely be seeing something cool. It wound up being a glorified spook house, that had really nothing in it except people popping out at you. Nothing really picture-worthy and definitely not worth the detour we took from the main attractions. I do have to say though, that once you see the movie House of Wax, this place is pretty creepy without the spook house. Perhaps it would have been more effective to just screen the movie and have you walk through afterwards.

We did get some great pictures of me with all of my friends, like this one:

Liberace and his friend at Madame Tussauds
Liberace and his friend at Madame Tussauds

Day 3

On Wednesday, we spent quite a bit of the day at the pool in what would be the last of the halfway decent weather we would experience in Las Vegas. For some reason, as soon as we got down there, weather reports called for the coldest weather that the area had had. So the rest of the time, while it was nice in Chicago, we spent in 50-60 degree weather on the strip. Thats what I call “Bieber Luck”. It follows me everywhere. It looks something like this:

Ron and the storm approaching him in the desert
Storm Comin!

The Show

Madame Tussauds - Jonna and Elton JohnWednesday night, we had tickets to see the Elton John – The Red Piano show at Caesars Palace. Jonna has always been a huge Elton fan, and soon after we met she renewed my interest in his music. We thought this would be a great capper to the vacation – and it was. The Caesars Palace Colosseum is the perfect venue. I could not find a bad seat in this place. We were seated way at the top of the stadium (these shows tend to sell out pretty quickly) but we had a perfect view of the stage. The Colosseum is laid out very well and Elton still puts on a great show after all of these years. The show lasted until around 9:30 or so and Jonna and I quickly headed back to the hotel, completely exhausted and ready to go to sleep.

One thing I really enjoyed was the orderliness of the crowd. This wasn’t like going to a Metallica concert where everyone is yelling and screaming on the way in. The atmosphere was very, um, “grown up”. People walked single file, didn’t push, and sat down and were polite through the whole show. I can’t remember a show where I was as pleased with the environment. Elton was certainly at the top of his game and the stage show itself was – well – interesting.

Gambling

Jonna and I are not big gamblers. Jonna threw $5 into the nickel slots the first night and doubled it in 15 minutes. Then she gave half of it and I lost it in what seemed like under a minute.

We did spend some time playing $.50 BlackJack at the bar. I turned $1 into $9 in about 15 minutes and then lost all of it in about 5. Thinking I could repeat, I threw another $5 in – which was also lost in a little under 5 minutes. If they paid out for how quickly you could turn cash into nothing, I would be rich right now.

Smoking in Vegas

There are quite a few changes to Vegas since I was there last. The most obvious was the smoking legislation enacted in November/December of last year. There are quite a few restrictions related to smoking in Vegas these days, which seemed kind of odd to me. While I am a smoker, I do not necessarily disagree with the legislation the way it is written, it just seemed odd given Vegas’s “anything goes” reputation.

We’ve got a lot of these bans going on in Illinois right now, disallowing smoking within 40 feet of an entrance to a public building. Bars in neighboring counties are completely non-smoking and smokers need to head out to the parking lot (not just outside the door) to indulge in their habit. I’m ok with that. However, I definitely think twice about traveling these days, as four hours in an airport for me is torture. It would be nice if there could be some way that we could go somewhere to smoke while we are sitting in the airport. I was shocked to find all of the smoking sections in the Las Vegas airport removed due to the new legislation. While the smoking sections they had last time I was there were not pleasant (I would only go in there if I really had to and would get out as soon as possible), at least they were there.

The City May Not Sleep, But We Can’t Help It Anymore

They say that Las Vegas is the city that never sleeps. I have to tell you, as we get older, we wound up doing a lot of sleeping. We were up past 10 one night out of the 4 we were there. The rest of the time, our old bones were exhausted and we couldn’t wait to get back to the room by 9:00 or so. We would fall asleep in about a half hour and roll out of bed at 8 or so if we were lucky, 10 worst case.

Summing Up

In summary, I think I’ve made a few observations after taking this long deserved vacation away from home:

  • You really have to get away from “real life” periodically. I can’t tell you how nice it was to not have the computer as a distraction for four days. It gave me the ability to really enjoy time with Jonna, without thoughts of work or other things that I always feel I “need to do” when we are at home on vacation.
  • I am in really bad shape. There should be no reason that five hours of walking should have trashed me so bad on the first day. Jonna and I need to take walks every now and again to offset all of the time I spend at my desk. Walking around from meeting to meeting just doesn’t cut it anymore.
  • Jonna and I had a brief conversation during the trip about my inability to separate work and home life. It seems that if I’m home, I’m unable to recognize that I don’t have to work on something, whether it be my day job, or things that I want to work on outside of it. I need to get some balance in my life. I was amazed at how relaxed I was being away from home with no access to email. I really need to figure out how to create this separation, because the way I am going just isn’t healthy.
  • While I’m still not very good at it, I really enjoy digital photography. I should be spending my time learning about it more than I do.

Building Scalable Web Sites by Cal Henderson

I have about three books that I am reading on and off but have been unable to focus on any of them for any length of time. Tom The Architect mentioned a book to me a few months ago called Building Scalable Web Sites: Building, Scaling, and Optimizing the Next Generation of Web Applications by Cal Henderson, engineering manager for the Flickr photo service, a service that I have used extensively since being turned on to it by, you guessed it, Tom The Architect.

This was the first book in a long time that I couldn’t put down, mainly because everything in the book is geared towards teaching you about how to create really, really, big web sites and the issues involved in scaling them. It was also quite intriguing because the book covers tools you use all of the time, like PHP and MySQL that are hard to find really good books about how they scale.

Cal covers a lot of material in this book, from layering your web application architecture, to creating an environment for developers to work in, which includes source control, issue tracking, coding standards and the like. This section was quite encouraging to me, as we have implemented almost everything that Cal mentions in the book (sometimes its nice to get some external validation). Cal then goes on to talk about internationalization and localization, data integrity and security, using email as an alternate entrance into your application, and how to build remote services.

All of this was great, but the next few chapters I found really valuable. Cal talks about identifying bottlenecks in your web application, scaling applications such as MySQL (where he covers quite a few replication strategies) and scaling storage. He also covers measurements, statistics and monitoring. Finally, Cal talks about adding API’s into your application to support mobile applications, web services, etc.

Cal references quite a few tools that are freely available in these discussions – tools that I didn’t even know were out there, that you can use to simplify your monitoring environment. I was most intrigued with the Spread Toolkit, a self described “a unified message bus for distributed applications” that allows you to unify logging across your applications. Anyone who has tried to debug an issue on a site that has more than one box would appreciate knowing about this tool.

This is the first book that I’ve read in a long time, technology wise, that hit the sweet spot between talking about real issues that I have been facing and possible solutions. I highly recommend grabbing this book and in the very least just keeping it on your book shelf for future reference. This is one thats going to be a constant companion for me in the coming months.

The Shoemakers Son Always Goes Barefoot

The other night the ignition switch on the furnace went out in the house. I watched as Jonna spent a ton of time searching for the contact information for the guy who came out the last time we had a problem. It took quite a while to find the information, but finally she found it. When she got a hold of him, he started asking questions about a blinking light on the furnace. We had no idea what he was talking about, but I did remember he gave us information last time he was here – I just couldn’t remember what it was.

Yesterday as I was driving to work, I was reflecting on the activities of the night before. Why did we not have this information available when we needed it? Where could we put it so that if something happened again, we could have it readily available? How can we take these kinds of notes effortlessly and ensure that we know where we put them?

Then a stark realization hit me. We’ve already solved this problem – at work.

In early 2004, at the urging of one of my direct reports, we installed wiki software at the office to solve just this problem. All of our information was scattered around network drives, none of it really searchable. Doug was very into Python at the time so we chose ZWiki, a wiki package that runs on the Zope application server. We used that for about 1 1/2 years until we finally bit the bullet and moved to MediaWiki, where our information repository lives today.

We actually have quite a knowledge base going there now, everything from detailed process information, to configuration information, to even some projects that are being managed on the platform, with detailed information about all of the issues encountered, configuration information, and the like. It has become a one stop shop for all information related to our environment.

And I’ve been the primary champion since it was installed.

This was when, as I was sitting in the car pondering this, that the title of this post came to me. The old adage is true. There are so many problems that we solve in our daily business lives that never get resolved in our personal lives, and vice versa. Its amazing to me that while we’ve done so much at work to centralize the information in our department (while decentralizing the authoring so that if something is found to be wrong it can be corrected) that I never thought to apply this at home to keep all of our information straight here. Instead, Jonna spends countless amounts of time searching through kitchen drawers for information on service providers and I sit trying to remember that one valuable piece of information that the furnace guy absolutely needs so that he can arrive and fix the part, rather than wasting trips to and from our house to first diagnose the problem, then go get the parts to fix it.

So, I’ve spent this morning getting MediaWiki running here at the Labs. Hopefully, I can motivate the family to use it as we have motivated our employees to use it at work to keep all of our important information centralized and updated. Its a simple thing to set up, but can be rather difficult to socialize. Luckily, we only have 5 people here, so the socialization might be a tad bit easier to do.

How many things do you struggle with at home that have been solved for years at work? Maybe you even had a hand in solving them, but the solution never seeped into your life outside of work?

This was a major “AHA” moment for me this week and I’d love to hear about other people who might have similar stories.

Now I’ve Heard It All: Management Lessons from RoadHouse!

One of my favorite “bad” movies that I just cannot switch past when its on is the movie “Road House“. As a matter of fact, we went out and bought the DVD so that when it is on TV, I can pop in the DVD and watch the “unedited” TV version of the movie – thats how addictive the movie is to me for some reason. I just cannot “not” watch it when its on.

So imagine my surprise when the latest episode of Manager Tools used Roadhouse as one of their examples when discussing Handling Peer Conflict When Your Directs Are Involved. The example was around one of their steps in handling conflict, which was “Turn the other cheek”. In the movie, there is a scene in which Patrick Swayze is laying down the rules for working in the bar now that he has been hired as a cooler. Oddly, the scene really does illustrate the point Mark was making quite well:

DALTON:

1. Never underestimate your opponent. Expect the unexpected.
2. Take it outside. Never start anything in the bar unless its absolutely necessary.
and

3. Be nice.

EMPLOYEE:
C’mon

DALTON:
If someone gets in your face and calls you a <bleep>, I want you to be nice.

EMPLOYEE: OK …

DALTON: Ask him to walk, but be nice. If he won’t walk – walk him – but be nice. If you can’t walk him, one of the others will help you – and you’ll both be nice. I want you to remember that its a job. Its nothing personal.

EMPLOYEE 2: Uh, huh. Being called a <bleep> isn’t personal?

DALTON: No. Its two nouns combined to elicit a prescribed response.

EMPLOYEE 2: [laughs] Well what if someone calls my mama a whore?

DALTON: Is she? [pause with employee laughter] I want you to be nice until its time to not be nice.

EMPLOYEE 3: Well, uh, how are we supposed to know when that is?

DALTON: You won’t. I’ll let you know. You are the bouncers, I am the cooler. All you have to do is watch my back – and each others … and take out the trash.

See video below.

I guess it just goes to show you that there are leadership lessons everywhere, you just have to be looking for them. Road House, honestly, would have been the last place I would have looked, but damned if they aren’t there as well.

As an aside, I’ve just started reading a book called Leadership Sopranos Style: How to Become a More Effective Boss. Again, another place I would not necessarily look for leadership lessons. The book is pretty good so far. I’ll probably write something up on it when I finish it.

I like books and lectures that use pop culture to make the concepts more accessible. We need more of this in the world, rather than the dry theory of most leadership related material.